Multi Housing News November 2011 : Page 5

Never Miss a Call with Yardi Call Center “ Specializing in multifamily performance, PRG Real Estate Management acquires and manages properties nationwide. Yardi Call Center™ provides professional live response to PRG’s prospects, and superior around-the-clock service to their residents. Because Yardi Call Center operates in Yardi Voyager,™ and enter appointments, agents deliver real-time information — requests, and payments into the Voyager database, eliminating data transfer. And with lead-to-lease visibility and analytics, PRG knows where to direct marketing dollars for maximum results. YARDI Call Center™ An extension of your management office that enables you to capture more leases and retain residents with superior service. Along with tracking the marketing source of each call, Yardi Call Center provides customized responses to prospect inquiries that emphasize each property’s selling points, including details about the area. What’s most valuable is that by working live in Yardi Voyager, leads become guest cards in real time, and we respond much more quickly.” To learn more, call 800.866.1144 or visit www.yardi.com/mhn35 DILAN DESILVA Chief Technology Officer PRG Real Estate Management

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